![]() ![]() Again, please use the survey to get us this information. But we also want to solicit your feedback on any other limitations you may experience that may impact your work. Our goal is to gather as much data as possible on the types of high DPI screens being used and the issues you are seeing when using Snagit.Īddressing outright bugs is our first priority. If you're still experiencing #3 or another issue NOT listed here, please fill out this survey on the issues you are having so we can get more feedback. This was fixed in the 12.3.3 version of Snagit: Some people have mentioned having a Snagit issue with capturing with an external monitor. Note: This tutorial is for Snagit version 2022. Drag the playhead to the desired video frame. Open a video capture or click to select a video from the Recent Captures Tray. If there is a specific screen that is NOT functional with a high DPI screen, let us know via the survey link below.ģ. Capture the current video frame as a still image. We are currently working on substantially improving this. Many elements of the UI in Snagit/Camtasia, though still functional, are tiny or not scaled/positioned correctly on higher DPI screens. We also are aware of these high dpi problems:ġ. We want to make it clear we DO have plans to improve the high resolution experience in general, including many of the more popular, high resolution laptops being sold today. (All other related posts will be merged with this official post.) This post will serve as the official topic and will be periodically updated with information from TechSmith. There are several topics surrounding Snagit and the ability to correctly capture high resolution screens. ![]()
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